Casino Hosts2022-11-14T14:51:57-07:00

VIP GUEST SERVICES

Lex Rodriguez | Interim Player Development Director

Alexa “Lex” Rodriguez has been a team member of the Shoshone–Bannock Casino Hotel for seven years and a Casino Host for five. She believes the best part about being in the casino industry is connecting with our valued guests and creating an upbeat environment. During her seven years of being a part of the SBCH family, she has planned promotions, concerts, and VIP events. Outside of work, she enjoys finding new adventures for herself and her family, among them are fishing, concerts, and spending time in the sunshine! Whether you’re interested in the Cedar Spa, a night the hotel, or buffet tickets for you to join friends and family, contact her to plan your next experience.

Email:  alrodriguez@shobangaming.com

Doña Matsaw | Executive Casino Host

Doña Matsaw has a total of 19 years with the Shoshone-Bannock Casino Hotel, beginning in April 2001. The fast pace and exciting atmosphere of the Shoshone-Bannock Casino Hotel enticed her to stay and gain experience in various internal departments. As a result, she knows the importance of our guests and their feedback. She’s experienced firsthand the importance of the line of communication from guests to our management. She enjoys working in customer service and hospitality. She will always help guests to give them the best experience she can. When she’s not at work, she prefers to do activities with her family, such as playing games and traveling.

Email:  dmatsaw@shobangaming.com

Tiffany Barkell | Casino Host

Tiffany Barkell began her casino career in 2009 and has worked in several different departments before becoming a Casino Host. Interacting with our guests, creating smiles, creating laughs and ensuring they are comfortable at our property is her passion. She can always be found out on the casino floor meeting new people, and welcoming them to our property. In her spare time, she is always with her family, and especially loves being around her grandchildren. In both her career and her personal life she is dedicated to helping others and helping those around her find their happiness.

Email:  tiffany@shobangaming.com

Patricia Christy | Casino Host

Patricia “Trish” Christy has over 16 years’ worth of customer service experience; beginning when she was 15. She began working at the Shoshone-Bannock Casino Hotel in 2012, and has gained further hospitality experience in a variety of departments in and out of the Shoshone-Bannock Casino Hotel. She’s often described as “bubbly”, “over the top friendly”, and “eager to help.” She’s convinced the hospitality industry’s about making connections and creating the best memories for our guests, and is quick to bring smiles. She often enjoys going to concerts, theatre, movies, local restaurants, and traveling with friends and family.

Email:  patricia1@shobangaming.com

Players Club